We were joined by the Chairman Dr. Vijay Sharma, Independent, Non-Executive Directors Mr. Nazim Sheikh and Mrs. Sonu Chadha from the Board of the Indian legal entity - RHI Magnesita India Ltd. for the opening ceremony of the conference.
During the two-and-a-half-day conference, we had in-depth and open discussions on the current challenges and opportunities to improve our customer service effectiveness under the guidance of our CCO Gustavo Franco and BU President Parmod Sagar. The Sales and Site leaders from the India, West Asia and Africa region together with Marketing & Solutions, Operations, R&D, SCM, Finance and other functional leaders deliberated upon the current level of performance and identified key action points to work on for the year ahead.
We also hosted the second edition of our much-revered Business Excellence Awards wherein we recognized and awarded the efforts of our colleagues who had excelled in delivering great value to the company in last one year. A total of 32 individual / teams won in 7 award categories from across all the functions.