Kaushik Dasgupta GM - Technical Marketing
With RHIM since Jan, 2008
Location : Kolkata
What I love about RHIM ..
Gaining and sharing knowledge had always been the driving force for me to have been working with RHIM for more than a decade now. RHIM is the perfect learning workshop for someone like me who believes in knowledge entrepreneurship where refractory is a means.
My Happy moment …
The kind of job I am into is always challenging and at times you are simply clueless as to what went wrong with the product at the customer’s end. Digging for a clue is always fun even if it is challenging and when at the end, the customer is satisfied, and remedial measures work out, it gives you the greatest joy. And fortunately, I have had many such moments of joy.
My challenging moment…
During one of my recent visits to a steel plant in the South, I tried to convince the customer about the importance of using the right quality synthetic slag for improving ladle slag-line life and that cost should not come in the way of selecting the right material. Now, this was quite a challenging thing to do as mostly, though unfortunately, the customer shies away from using such high-quality material due to cost. However, I succeeded in convincing the customer and they took up the matter suitably with a supplier of international repute that specializes in such slags.